Refund & Return Policy
JUBIFER's Commitment to Your Satisfaction
At JUBIFER, we are dedicated to offering products that celebrate life and make everyday living easier and more beautiful. We believe in the value of our products and recommend using them for a minimum of 14 days to fully experience their benefits before considering a return. If you are not satisfied with your purchase after 14 days and within our 30-day money-back guarantee period, please get in touch with us at jubiferinfo@gmail.com.
Cancellation Policy
To make changes or cancel your order, please contact us within 24 hours of placing the order. After this window, we may not be able to process your request as the order may already be in the processing phase. If your order is successfully cancelled within 24 hours, we will issue a refund within 7 business days.
30-Day Money Back Guarantee
We are confident in the quality of JUBIFER products and encourage you to try them for a minimum of 14 days to experience their benefits. If you are still unsatisfied, you may return the items within 30 days of purchase under our money-back guarantee. Please note that any applicable shipping fees are non-refundable.
To initiate a return, please contact our support team via the form on our Contact Us page or email us directly at jubiferinfo@gmail.com. For a faster resolution, kindly include your Order Number or the Name and Email Address used to place the order.
Damaged Items
We take care to ensure your items arrive in excellent condition. A product is considered damaged if it has a defect or is physically broken. Packaging damage during shipping (e.g., dented boxes) does not qualify as product damage if the item inside is in good condition.
If your product arrives damaged, please notify us within 72 hours of delivery by emailing jubiferinfo@gmail.com with a clear photo of the damage. If eligible, we will replace the item at no additional cost. Note that we do not refund, replace, or accept returns for items damaged through normal wear and tear or misuse.
Shipping and Delivery
While we aim to deliver your order promptly, we are not responsible for delays caused by shipping carriers, customs, or other unforeseen factors beyond our control. For issues related to delivery, please contact the courier directly. JUBIFER is not liable for lost, stolen, or delayed packages once they are in the courier’s possession.
Incorrect Shipping Address
Please double-check your shipping address before completing your purchase. If the address is incorrect and we are not informed within 24 hours of placing the order, we will not be able to provide a refund or resend the items.
Policy Updates
We reserve the right to update this Refund Policy at any time. Customers are encouraged to review the most recent version before making a purchase. By completing a purchase with JUBIFER, you acknowledge and accept this Refund Policy.
If you have any questions, feel free to contact us at jubiferinfo@gmail.com.